MAZZO SUPPORT
Help when your school needs it
Find the right support path for product questions, account issues, onboarding, implementation and everyday usage.
Product Help
Questions about students, attendance, fees, exams, notices, homework or other Mazzo modules.
Onboarding
Guidance for getting your institution started and preparing users for the platform.
Technical Support
Help with access, browser issues, configuration questions and technical troubleshooting.
SUPPORT PROCESS
A simple path to resolution
Tell us
Describe the issue and the affected module.
Understand
We identify the workflow and likely cause.
Resolve
Get guidance, configuration help or a fix path.
Follow up
Confirm that the institution can continue its work.
